As with all apps, the device’s operating system gives the end user (person with access to the device) control over some important settings. Track My Workforce does operate in background, and you can hide the notification icon so it is not noticeable to users.
However, as with all apps, there is no way prevent the user from removing the app’s permissions, uninstalling the app, turning off GPS or the phone itself. You may consider an “app locking” app which can prevent the tampering with some apps and settings, but ultimately if the phone is off or in airplane mode, its not going to update it’s location.
Fortunately, the GTX Corp Monitoring Portal provides a great accountability feature- every time an employee presses “STOP TRACKING”, turns off or the device, or turns off the GPS on the device, this is recorded as an event detail called “Stop” or “Power Fail”. This means you will know when an employee is intentionally circumventing the Track My Workforce tracking service! You can hold your employees accountable for tampering with or discontinuing their tracking.
In the USA, the Track My Workforce app is FREE to download in the Apple App Store or Google Play Store. Check your app store for rates in your country.
To view the tracking history of the device(s), a Monitoring Account subscription is required. Monitoring costs $5 per month per device.
Each mobile device must purchase and download the Track My Workforce app from the app store account linked to that device. This means your employees will have to purchase the app using their own device app store accounts. Once an app is purchased, it will be available to re-download from any mobile device associated with that app store account- which means you wont have to re-purchase the app if you/your employees upgrade phones.
Like other GPS connected apps, Track My Workforce consumes a noticeable amount of battery charge over the course of the day. The rate of battery consumption is directly related to the Reporting Interval settings. The lower the setting, such as 3 or 5 minutes, the higher the power usage. These setting work well for in-vehicle use, boosting accuracy at higher travel speeds- with ready access to a charging system. Consider using 10 or 15+ minute intervals for employees who do not have regular access to a power source.
Because the Track My Workforce app turns your phone/tablet into a tracking device, location updates are only as reliable as your device ‘s antenna, operating system, and cellular network coverage. Areas where you experience a loss of cellular or data coverage will also yield poor results for Track My Workforce location updates. Other environmental factors and GPS satellite positioning may also affect location updates. One way to increase consistency of location updates is to edit your app “Accuracy Settings” to “100m” or higher.
The more frequently the TMWF app updates it’s location, the more accurate the mileage reporting will be. For vehicles with a power source for the mobile device, we recommend updating at a 3 minute reporting interval for a 90% accurate mileage tracking.
No, each account login can only be used on one mobile device. Attempting to login on two devices will result in an error. Contact us to set up the number of employee app logins you require.
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